This policy (together with our terms and conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this Website you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is MyUtilityGenius Ltd 3rd Floor, Grove House, 55 Lowlands Road, Harrow, Middlesex, HA1 3AW.
Information we may collect from you
We may collect and process the following data about you:
- Information you give us
- Information we collect about you
When you visit our Website(s) we may automatically collect information about your computer, including your IP address, information about your visit and how you use our Website.
- Information we receive from other sources
We may receive information about you if you use any of the other Websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, service providers, advertising networks, analytics providers, and search information providers) and may receive information about you from them.
Uses made of the information
We use information held about you in the following ways:
- to provide you with the information, products and services that you request from us, including providing you with price comparison quotes and switching services;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you, or permit our group companies or selected third parties to provide you, with information about goods or services we feel may interest you, provided that you have opted- in to receive those communications;
- to complete any transaction you are undertaking with us;
- to administer any promotion or competition that you enter via our Website(s);
- to notify you about changes to our service and to send you service emails relating to your account;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
- to administer our site and for internal business administration and operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
We may share with or sell to third parties aggregate information or information that does not personally identify you.
Disclosure of your information
We may share your information with selected third parties including:
- Third party providers that you have asked to enter into a contract with for the supply of services.
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
- Advertisers and advertising networks and other third parties that require the data to select and serve relevant adverts to you and others.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If My Utility Genius Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If required in order to obtain professional advice.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Updated: February 2016